Hire Learning with Outposter – Episode 7

In our latest podcast episode we feature Vince Dickson from ZigZag the founder and director of ZigZag Global, a company that provides offshore staffing solutions in the Philippines.

Vince discusses the origins of ZigZag Global, starting as the back-end of his advertising agency in Australia and eventually expanding to establish a presence in Manila.

He highlights the company’s state-of-the-art office facilities in Manila, designed to provide a comfortable and conducive work environment for their staff.

Vince emphasises the strong talent pool and proficiency in English among Filipinos, making the Philippines an ideal destination for outsourcing and offshoring services.

He also shares insights into the cultural similarities between Australia and the Philippines, which contribute to successful business relationships. Throughout the interview, Vince provides advice for businesses considering hiring offshore staff, emphasising the importance of starting small, providing proper training and growth opportunities, and establishing a strong partnership with the offshore team.

He also discusses the complementary relationship between ZigZag Global and Outposter, a company founded by Ben Pullen, who is also a shareholder in ZigZag Global.

Listen to the Episode here:

 

By Outposter

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FAQ's

We work with clients across Australia, New Zealand, and the USA, with most clients reporting an average of 70% cost savings when outsourcing with us.

If you are thinking of a specific role, chances are that someone has already found a staff member in the Philippines to do it. With high-speed internet available in the Philippines, anything that can be done on a PC or a phone can be done overseas. Everything from animation to engineering.

Generally, if we have staff members available within our organisation, you can get started on the same day. If we don’t, it will usually take between 3 to 6 weeks after we have custom designed your process/campaign to find a qualified professional.

We take data security and privacy of our client information very seriously. In our 15 years of operating in the Philippines, we have never had any data breaches. Every staff member handling sensitive information is required to use Teramind, a security tracking software, which is included in your price. This reports back to management and our full-time data security team of any potential breaches of our policies, which are all based on the internationally recognised security system ISO27001.

Once you hand over the role description, our in-house recruitment team will search through our existing networks to find potential candidates. We then conduct three separate interviews with the candidate. First, with our recruitment team, second with our Australian management, and the final one with you. All recruitment is free of charge, as your billing doesn't start until the day they start.

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