Today we Profile Arnold Kitching
Name:
Arnold Kitching
Role:
Business Account Manager
How long have you been with Outposter?
2 years
If you could switch roles with anyone in the company for a day, who would it be and why?
Anyone from our recruitment team. I believe it would be quite fulfilling helping others find their ideal role. I imagine you would feel some sort of buzz when successfully placing an applicant. It would be an interesting and different perspective, they have the opportunity to connect with the candidates, whereas, in my current role I connect with the clients.
Favourite thing to do outside of Work?
My favourite thing to do outside of work is to socialise with mates. It doesn’t matter if we’re catching up at a bar, meeting at the gym, or watching the footy.
One tip for a company thinking about Outsourcing?
Start off with outsourcing the repetitive tasks that consume a lot of your time. Some great examples would be data entry, managing emails, or processing documents. The goal is to give you your time back, allowing you to focus on other aspects of your business.
By Outposter
We work with clients across Australia, New Zealand, and the USA, with most clients reporting an average of 70% cost savings when outsourcing with us.
If you are thinking of a specific role, chances are that someone has already found a staff member in the Philippines to do it. With high-speed internet available in the Philippines, anything that can be done on a PC or a phone can be done overseas. Everything from animation to engineering.
Generally, if we have staff members available within our organisation, you can get started on the same day. If we don’t, it will usually take between 3 to 6 weeks after we have custom designed your process/campaign to find a qualified professional.
We take data security and privacy of our client information very seriously. In our 15 years of operating in the Philippines, we have never had any data breaches. Every staff member handling sensitive information is required to use Teramind, a security tracking software, which is included in your price. This reports back to management and our full-time data security team of any potential breaches of our policies, which are all based on the internationally recognised security system ISO27001.
Once you hand over the role description, our in-house recruitment team will search through our existing networks to find potential candidates. We then conduct three separate interviews with the candidate. First, with our recruitment team, second with our Australian management, and the final one with you. All recruitment is free of charge, as your billing doesn't start until the day they start.
