Outposter Pty Ltd (ABN 13644379162) (“we, our and us”) is the issuer of all Outposter and Remote Recruit branded outsourcing, recruitment and support services provided through Outposter and Remote Recruit.
Outposter is committed to protecting your privacy and respect your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”). By using this website or Outposter, you agree to and consent to the collection, use, holding and disclosure of personal information as set out in this Privacy Disclosure Statement and the Privacy Policy below.
In addition to any purpose notified to you at the time of collection, we use your personal information for the purposes of:
Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that:
Your personal information is collected to administer the relationship with you and to promote and provide you with products and services. If you do not provide your personal information (or if you provide incorrect personal information) you will not be able to use Up.
We may from time-to-time use your personal information to provide you with offers you may find of interest or for marketing purposes that we think will be useful to you. Our marketing communications will provide you with details of how to opt-out.
The joint Privacy Policy below contains further information about:
This Privacy Policy contains important information about your personal information.
About this policy
This document sets out how we safeguard your privacy.
We recognise the importance of protecting your privacy. We are committed to ensuring the continued integrity and security of the personal information you entrust to us.
We appreciate that the success of our business is largely dependent upon a relationship of trust being established and maintained with past, current and prospective customers, shareholders and other individuals with whom we conduct business. We will therefore continue to collect and manage your personal information with a high degree of diligence and care.
Our aim is to comply at all times with the privacy laws (incorporating the Australian Privacy Principles) that apply to us. If you have a comment, query or complaint regarding a privacy matter, we encourage you to discuss it with us.
We usually collect personal information directly from you. Sometimes we collect or confirm this information from a third party such as a credit reporting body. We will use reasonable efforts to obtain your consent to do this.
We collect personal information that includes details such as your:
In some cases, we may need to collect sensitive information about you (such as health related information). We will first seek your consent to collect such information where we are required to do so.
As part of our business operations we collect personal information from other individuals such as shareholders and non-corporate suppliers. Where you are not a customer of ours you may still seek confirmation as to whether we hold information in relation to you. For the purposes of complying with our obligations under relevant laws, we are required to collect your personal information to confirm your identity and we may collect personal information about you from commercially available third party databases.
When you visit our website, apps or other web-based content and services (“Websites”), either we or our service provider will record information (such as your computer’s IP address and top level domain name, the type of browser you are using, the date, time and pages accessed) in relation to your visit.
We use your personal information in order to:
We may disclose your personal information to organisations that carry out functions on our behalf. This may include for example mailing and printing houses, electronic transaction processors, information technology service providers, professional advisers, account holders and operators, regulators and government authorities. Our agreements with these entities ensure your personal information is only used to carry out specific functions on our behalf.
We may disclose your personal information to an individual or an organisation (a “third party”) if:
Your consent to a third party obtaining or accessing information may be implied from:
You should never provide or disclose any of your passwords to any third party to enable the third party to obtain or access to your personal information.
We may use your personal information to tell you about other products and services we think you may be interested in. This may include products and services offered or distributed by us or the companies we are associated with. You can opt out of receiving this information by notifying us. We do not sell your personal information to third parties.
We provide services to a number of business partners and their customers. In order to provide these services, personal information may be used and exchanged. The information is given the same level of protection and treated in the same way as for customers of ours.
Where we have collected your personal information on behalf of another party (for example, where we are an agent for another product issuer) the use of your personal information by that party is governed by their privacy policy. You should contact them to understand how they might use your personal information.
In many cases, we need to share some of your information with organisations outside Australia as we use service providers, contractors and staff located overseas to perform a function on our or your behalf.
We may share your information with overseas organisations located in the following countries:
When we share your information with organisations overseas we ensure appropriate data handling and security measures are in place.
In most cases you can gain access to your personal information held by us.
We will take reasonable steps to amend or correct your personal information to keep it accurate and up-to-date. Please contact us if you would like to access or request a correction of your personal information.
You can opt out of receiving direct marketing material at any time by contacting us (see below).
If you do opt out, we will continue to provide information in relation to your existing accounts or facilities only (including new features or products related to these accounts/facilities).
We will take reasonable steps to keep the personal information that we hold about you secure to ensure that it is protected from loss, unauthorised access, use, modification or disclosure.
Your personal information is stored within secure systems that are protected in controlled facilities. Our employees and authorised agents are obliged to respect the confidentiality of any personal information held by us.
You can help to keep the personal information that we hold about you secure by taking care before you authorise or otherwise assist any third party to obtain or gain access to that information (see ‘Use and disclosure’ above).
Our website uses a variety of analytics and tracking tools designed to help us understand usage, fix bugs and improve the effectiveness of our marketing. These include, but are not limited to cookies, tracking pixels and app based event data.
These tools determine which parts of our website and app are visited most often, indicate when specific events occur (such as when an advertisement has resulted in you becoming a customer), or whether you visited our site from another party’s website, and other sites you may visit from our website.
Sometimes we share this data third party service providers with whom we have an agreement to monitor the success of our marketing campaigns, make the advertising and communications we show more relevant or to provide core services and features on our websites. The third party service provider uses the instrumentation to collect information such as when you visited our site, your browser type, your IP address and other unique identifiers.
The information is used in an aggregate form and generally no personal information is collected by the third party service provider. Our agreements with these third parties ensure this information is only used to carry out functions on our behalf, and if any personal information is collected the confidentiality of that information is maintained.
Most internet web browsers and devices are pre-set to accept cookies and facilitate the eventing mentioned. However, if you do not wish to transmit this data you may configure your browser or device to opt-out or receive a warning when tracking instrumentation software is being used.
To amend your ad preferences for a specific social network see their privacy sections in your settings.
From time to time, it may be necessary for us to review our Privacy Policy and the information contained in this document. We will notify you of any changes by posting an updated version on our Websites.
If you have concerns or wish to make a complaint regarding the handling of your personal information by us, please chat to us via the “Talk to Us” or live chat section of our site, or e-mail us at hello@outposter.com.au. We will promptly investigate your complaint and notify you of the outcome.
If you have any questions about our Privacy Policy, what personal information we may hold in relation to you, or about the way we manage your personal information you can chat to us via the “Talk to Us” or live chat section of our website or e-mail us at hello@outposter.com.au.
You can find more information about privacy (including information about specific issues, answers to frequently asked questions, and the Australian Privacy Principles) on the Office
of the Privacy Commissioner’s website at www.oaic.gov.au
